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March 24, 2011 by admin

“Under Construction”

Does anything change your opinion of a company more than when you are surfing through a Web site and come across a page that says “Under Construction”? Probably not. Yet it’s something you see all the time.

Why? Good question. Perhaps they think you will check back at a later date to see if the construction is finished. And if you believe that one, perhaps you should start drafting your annual missive for Santa Claus.

Unless you’re a contractor or construction worker, people generally don’t like construction, real or online. Making an “Under Construction” sign part of your Web site–the 24/7 sales rep for your company–sends any number of negative messages to current and potential customers-from not being ready to not appreciating the time and effort it took for them to visit your site.

The advice here is never have the words “Under Construction” on your site. If a page isn’t ready to go, leave it off the site. Or, at worst, have a message that says “more information on _________is coming soon”.  If it’s truly noteworthy, you can announce the new content as part of your next e-newsletter or, if really noteworthy, as a press release.

When it comes to people visiting your Web site, you really may only get one chance to make an impression. An “Under Construction” sign is the surest way to get them to take an alternate route the next time.

Filed Under: Blog

January 31, 2011 by admin

“John Adams” was a “Big, Fat Liar”

It’s true. Paul Giammati, the actor who played John Adams in the acclaimed HBO miniseries, also played Marty Wolf, the evil, blue-faced liar/director in the teen flick, Big Fat Liar. That was after playing a character known as “Pig Vomit” in Howard Stern’s Private Parts.

In fact, if you dig a little deeper into Paul Giammati’s career, you will also see he had a bit part in the 90s cult classic Singles (he played a guy making out with his girlfriend in a restaurant booth).

While a part like that may have discouraged some, Giammati had faith in his talent and what he had to offer and stayed with it. He has since been outstanding in countless movies and won awards and was nominated for an Oscar for Cinderella Man. Yet it all basically began with a movie where he never said a thing.

Far too many small businesses expect every marketing effort-ad, press release, blog, direct mail blast or article-to be a John Adams. In reality, you’re lucky if it’s “Pig Vomit”-a role in which Giammati was fantastic.

The point is that each time you market your company via whatever outlet you choose, you are building your brand and your resume.  Every release, rewrite of your Web page, direct mail letter, e-newsletter, Facebook page, etc. earns you credibility credits. So while it’s okay to strive for John Adams, there’s no shame if those efforts resemble a Big Fat Liar. Put enough of those marketing efforts together and your business could figuratively end up walking down the red carpet.

Filed Under: Blog

January 17, 2011 by admin

The best thing I did for my business in 2010

What’s the best thing I did for my business in 2010? You’re reading it.

That’s right. This little old monthly e-newsletter that shows up around the middle to end of every month. Why? The obvious answer is it led to work with two or three people from my network and another two or three referrals that also led to new projects. All from a 300-word e-mail sent once a month.

Yet it would be easy to say the same thing if not one dime of work came from this e-newsletter. Why? Because it kept me connected to folks I want to stay connected to.

The old school folks out there believe you have to pick up the phone or meet with somebody face-to-face. That scenario is ideal. From a time and travel perspective, it’s also unrealistic. People just don’t always have the time to gab on the phone or get together for a cup of joe and discuss business. But if your network has a general sense of what you bring to the table and, every so often, you figuratively tap on the glass to say “hey, I’m still out here, how about you”, that’s worth its weight in gold.

On a personal level, it can sustain business relationships that are more like friendships. And at this time of year, friendship and family are really what it’s all about.

So, if you would like to stay connected or reconnect to your network, I can think of no better way than a regular e-newsletter to reach the greatest number of people. I encourage you to take Constant Contact out for a free 60-day trial. What have you got to lose?

To help you get your e-newsletter started, I’ve attached an old white paper of mine, Why Nobody Reads Your Newsletter…And How To Fix It. This white paper can help you find ways to consistently generate content for your newsletter and avoid some of the common traps many small business owners fall into when creating their newsletters.

Filed Under: Blog Tagged With: Constant Contace, web page content

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