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April 1, 2026 by admin

Starting a Substack

Starting a Substack

With more than four years of writing a weekly Substack–My Home Office Hacks–I have some thoughts on how to start a ‘stack’. I was recently interviewed on that very topic. Here’s the first part of that interview.

Q: What’s the biggest mistake you see people make when starting a Substack newsletter?
A: People assume it works like Field of Dreams that if they build it, readers will magically show up. A Substack is more like self-publishing a book. Once you have book in hand, the real work begins–marketing. Even people you expect to be no-brainer subscribers—friends, colleagues and your existing network often don’t sign up. You have to build your own audience, and that takes consistent effort.

Q: What should someone do immediately after publishing their first issue?
A: First, post a Note. Notes are Substack’s version of social media, and they’re one of the fastest ways to get visibility inside the platform. Then share your post on your own social channels. Just as important: subscribe to other Substacks and recommend the ones you genuinely like. When you recommend another publication, readers from both newsletters can see that connection—and curiosity alone can bring new people to your work.

Q: Some writers worry that recommending other Substacks sends readers away. How do you respond to that?
A: The foundation is good content. If readers like what you write, they’ll come back. Recommending quality Substacks actually enhances your credibility, especially when they cover a similar subject area. It shows you’re thoughtful, well-read, and part of a larger conversation—not just shouting into the void.

Q: You emphasize “good content” a lot. What does that actually mean?
A: Good content starts with genuine interest. You should care about what you’re writing. It also needs to be in your voice and reflect your point of view. Just like on a website, social media, or a traditional newsletter, stories sell—or in this case, they get people to stick around. The goal is to earn trust and engagement first. Free subscribers today can absolutely become paid subscribers later.

Q: When should writers start thinking about monetization?
A: Later than most people think. Focus on creating good content and building a following before introducing a paid option. And for some writers, monetization may not be the goal at all. If your objective is to spread your message, build authority, or reach a new audience in a different forum, a free Substack can be incredibly effective on its own.

Q: If monetization isn’t the goal, how should writers measure success?
A: Success looks different for everyone. Early on, I got hung up on subscriber numbers—and there’s definitely a dopamine hit when that number goes up. If I were starting again, I’d focus more on engagement. An engaged reader who comments regularly can make content creation much easier and far more enjoyable.

Q: How can writers encourage engagement?
A: Polls are a great place to start. Substack’s poll feature is simple and effective, and the results can easily become the basis for a future issue. If you’re using the free version, comments matter—but you have to invite them. Ask pointed questions. Even small incentives, like a $5 Amazon gift card for a poll, can help get the conversation started.

Q: How do you turn reader feedback into future content?
A: Let’s say you run a poll asking what topics readers want more of. In your next issue, you can write about the results and link to articles you’ve already written on those subjects. Comments work the same way. Even a handful of thoughtful responses can spark an entire article.

Q: Does this approach still work with a very small audience?
A: Yes—but I’d recommend first focusing on getting to about 100 subscribers. That usually doesn’t take long if you’re writing consistently, posting Notes, and sharing your work. Cross-promotions with other Substack writers can help you get there quickly. You can ask friends or LinkedIn connections to subscribe or share—just be realistic. It works best when there’s genuine interest in your topic.

Q: What’s a realistic 30-day plan for a new Substack writer?
A: Keep it simple. Write one good article a week. Post. Share it on social media. Repeat. That’s still my approach with My Home Office Hacks. Some writers publish daily and post constantly—but it really comes down to how much you want to do and what’s sustainable for you.

Q: What’s the one mindset shift new Substack writers need to succeed?
A: It’s not Field of Dreams. If you build your Substack, people won’t automatically come. You have to be willing to do it for nothing at first. But if you love writing and genuinely want to share your voice, you will find your audience.

Filed Under: Blog Tagged With: my home office hacks, substack

June 2, 2025 by admin

I ghost lawyers 

I ghost lawyers 

Actually, I ghost most of my clients.

When you’re a content writer, that means you write on behalf of those folks.

Though to the people reading the content, you are (fill in the client’s name).
I bring up lawyers because the other day I was reminded of a 1-1 with a business broker, Marcia Rosman.

I asked Marcia about referral sources, and she mentioned divorce attorneys. She had done a number of deals with divorcing couples who owned a business together.

“There are many divorce attorneys out there,” I noted. “How do you sift through them all?”

Marcia replied, “I read a lot of divorce attorney blogs.”

“What a coincidence,” I said. “I happen to write a blog for a divorce attorney.”

Marcia nodded and offered this tidbit that I wear as a badge of honor to this day:

“I read a really good one by an attorney up on the North Shore. She does collaborative divorce.”

That sounded way too familiar, so I asked:

“That attorney’s name wouldn’t by chance be Susan Lillis?”

“Why yes,” said Marcia, seeming a bit surprised that I knew.

“I write her blog,” I said proudly.

Marcia’s jaw dropped a little.

“Really?”

“Yes.”

As a writer, this compliment is twofold:

  1.  Marcia thought the blog was good enough for it to be the first one she mentioned.
  2. Writing in the voice of a different gender is a writing challenge. It was gratifying to pass the test. At least with one reader.

At least with one reader.

Some business owners are reluctant to hire a freelance writer. They think nobody knows my business like me. How can somebody write about it?

That’s partly true. Yet in working with clients, you develop a working knowledge of their product or service. Then it’s a matter of a conversation for each writing project. In Susan’s case, it was a monthly call that took about 10-15 minutes. I’d ask questions, she gave answers. Then, I’d put the draft together.

That was it.

Then it was a matter of posting to her blog and LinkedIn.

Readers like Marcia were kind of a bonus. The value of putting out new content improved Susan’s SEO and helped her practice. So, her website wasn’t stagnant, like many attorneys at that time and probably some now.

So, yes, I do ghost attorneys and many other clients. These are collaborative efforts where it’s my job as the writer to research the content and pick the client’s brain for their expertise—you can’t fake law school and decades of a legal practice.

Finding the right voice, well, that’s my gift. Yet it comes from the collaborative process and having the writer’s ear/gift/curse.

Guilty, as charged. And happy to talk to you, lawyers, dentists, franchisors, commercial movers, professional organizers, insurance company presidents, manufacturers, construction management professionals, authors, photographers, business coaches, recruiters, nonprofits, or any of the other businesses I’ve ghosted over the years in your network. Just drop a line.

Some business owners are reluctant to hire a freelance writer. They think nobody knows my business like me. How can somebody write about it?

Filed Under: Blog

April 14, 2024 by admin

I feel you, AI

A Deep Dive into Nick Usborne’s Cutting-Edge Course – “Futureproof Your Copywriting: Navigating AI Integration with Emotional Intelligence”

Say it isn’t so, Nick. That was my first reaction to hearing legendary copywriter Nick Usborne had an AI offering. Sort of like the 10-year-old in 1920 greeting Shoeless Joe Jackson outside the courthouse.

Yet like so much of Nick’s teachings, he straightforwardly shares how you can improve your writing by inegrating artificial intelligence (AI) into content creation. And it just makes sense. Particularly when you blend AI’s capabilities with emotional intelligence (EI). The end result is compelling, human-centric copy written in about half the time.

How does Futureproof work?

The course is structured into three main parts:

  • AI and it’s role in content creation
  • Emotional intelligence or EI – What it is, how to gauge your EI and where to learn more.
  • Combining AI and EI – How can these two play nice together and create compelling copy that sounds like a real person is talking to you.

Delivered through 14 insightful videos, Futureproof Copywriting provides a solid roadmap for a wide range of learners from beginners to seasoned professionals. And you can apply these teachings ASAP. You might even use it when writing a review of the course (wink, wink).

Usborne includes some bonus materials to sweeten the pie, offering deeper dives into specific topics of interest and providing further resources to explore.

Should you fear AI or embrace it?

Many writers live in fear of being replaced by AI. Futureproof Copywriting makes it clear that by utilizing EI—an element that can only be provided by humans—copywriters might be needed more than ever in the future.

The big thing I took out of the course was looking at AI as a tool rather than a threat. You learn that AI, when used wisely, can enhance your creativity rather than stifle it. It’s a perspective you need to embrace if you are truly looking to future-proof your career and thrive in a in a rapidly evolving digital landscape.

Nick Usborne’s Futureproof Copywriting course goes for about $200 and there’s typically some sort of discount to knock that price down. It’s money well spent as you also have access to Nick’s Facebook group. Yes, there are some upsells but you’re not beaten over the head with these offers. It’s done in a subtle and respectful way.

What also nice about the course Nick typically responds to inquiries if you have questions. I’m pretty sure he doesn’t use AI for those. The entire course comes across as the friend who’s discovered something cool and wants to share. And that’s why I wholeheartedly recommend:

Futureproof Your Copywriting: Navigating AI Integration with Emotional Intelligence”

Filed Under: advertising copywriter, Blog Tagged With: artificial intelligence, emotional intelligence, web copywriter

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